Last updated 09/03/23

1. Introduction and what these terms do

HireAra.ai is a site, service and platform that provides CV formatting services to the recruitment sector. The site and platform is owned and the service is provided by HIREARA AI LIMITED (“HireAra”, “us” and “we” below), Company Number 14030842, a limited company registered in England and Wales and you will find us at our office address which is Keyboard & Dreams, 34 Hatton Garden, London, EC1N 8DX. You can find out our registered office address at Companies House.

To contact us, please email [email protected] or use our chat support feature. We do not have an office telephone number but we are happy to engage with you via online video chat.

1.2 When these terms apply

These Terms of Service (“Terms”) apply when you (“your” and “User” below) create an account to use any features, services, products or tools (together, the “Services”) offered on our platform at https://present.hireara.ai (the “Platform”).

To use our Services you must agree to these Terms so please read them carefully. We recommend that you download these Terms for future reference. We’ll ask you to confirm that you agree to these Terms when you create an account to use the Platform and Services and a contract will come into existence between you and us when you confirm you accept the Terms. If you use any of our Services before you have confirmed that you accept these Terms then, by using our Services, you agree that you have read, understood and accept these Terms, our Terms of Use for our Site and our Privacy Policy, Cookie Policy and all/any other notices posted by us on our Site or directly to you. If you disagree with any of these Terms, please do not proceed to payment as we do not provide any refunds. You can find more information about refunds in clause 4.7.

You are responsible for ensuring that all persons who use our Services through your internet connection are aware of these Terms, our Privacy Policy and Cookie Policy and that they comply with them.

If you sign up to our Platform or use our Services, you’ll be confirming that you intend to use the Platform and Services in the course of your business, craft, trade or profession and that you are a ‘trader’ and not a ‘consumer’ under UK consumer law. When you use the Services on behalf of a Company, then by accepting these Terms you confirm that you have sufficient authority to enter into a contract on the Company’s behalf and that you understand and agree that the Company will be our customer and not you personally. Even if you haven’t set up a company yet, you’ll be treated as a ‘trader’ and not a ‘consumer’ under consumer protection law when you sign up to our Platform or use our Services and, once you have set up your Company, any further instructions you give us will be from the Company and not you personally.

In the course of using the Platform and our Services, you will be able to share aspects of the platform with third parties and give those parties access to view and edit documents (e.g. client & candidate portals) and contact our customer support on the Platform. For the avoidance of doubt, we act for and accept instructions solely from the Company and we do not act for any third party, including the Company’s founders, employees, consultants, investors, advisors or other affiliates.

IF YOU DO NOT ACCEPT OR AGREE WITH THESE TERMS YOU CANNOT USE THE PLATFORM OR OUR SERVICES. IF YOU HAVE PROCEEDED TO PAYMENT AND THEN COMMENCE USE OF THE SERVICES WE WILL DETERMINE THAT YOU HAVE ACCEPTED THESE TERMS IN FULL.

1.3 Before you make a purchase

We are not obliged to provide our products to you to inspect or review before you decide to purchase. We encourage you to ask for a web demonstration given by one of our team members who can show you over screen sharing software what any given product contains and how our Services work. We also have video tutorials on our Site that can provide more insight into the product or Service you are thinking about purchasing.

All payments you make are non-cancellable and non-refundable, subject only to the provisions of clause 4.7 and clause 6.5. Please read those clauses carefully before you make a purchase.

1.4 Terms subject to change

Please note that we may change, modify, add or remove sections of these Terms from time to time. We will post any changes to our Site by updating these Terms, but we may not make any separate publication about such changes, so please revisit these Terms every so often, because we assume that you agree with these Terms at all material times if you continue to use our Services.

These Terms were last updated on 9 March 2023.

2. Data Protection

2.1 It's your data